Koodo Community

Community

I am not recieving my emails on my phone


samsung neo 5. 

4 replies

Userlevel 7
Badge +4
is your email properly set up? Did it work before?

Have you tried on cellular data and on wifi?  Does it not work on both?

Userlevel 7
Badge +4
Try force closing the mail app your using and rebooting it. It may help.
Userlevel 7
Badge +4
What app are you using as e-mail client? 
Userlevel 7
Badge +4
I've had a similar thing happen where no matter how correct my email settings were, some accounts wouldn't sync (while others would, even from the same provider). My solution in those cases was to use a different client app.

Have you ever used the Outlook app? It's free from the Play Store.

Reply