Koodo Community

I am leaving Canada in early August and I am a prepaid self serve customer. How do I stop my phone service?

  • 31 July 2015
  • 2 replies

Stopping phone service for prepaid self serve customer.

2 replies

Userlevel 7
Badge +4
There's nothing to stop, once your cycle runs out without you topping up, your service will stop on its own. If you're on pre authorized payments you'll need to call into koodo to stop them.
Thanks very much, I appreciate your help!