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I am leaving canada can I suspend a phone for 4 months


5 replies

Userlevel 7
Badge +4
Yes. It is called a Seasonal Hold Plan.  You can be on this plan for up to 6 months
Userlevel 7
Badge +4
It costs $15 a month and will reserve your number for you but your service becomes dormant (not even voicemail) and your current plan is cancelled. You don't have to cash out your tab.. those payments remain as usual.

When you re-activate, you will have to choose from plans currently available at that point. Used to offered on self-service but was recently moved to agent-only (call *611 or leave a private message on Koodo's Facebook page).

Userlevel 7
Badge +4
BobTheElectrician wrote:

It costs $15 a month and will reserve your number for you but your service becomes dormant (not e...

There's only a small team monitoring the Facebook page. I would try customer care first, if there's an abnormally long wait at that point I would try Facebook.
Userlevel 4
I will leave Canada for 5 month in a couple of months. I am trying to figure out if I can go for a "pay as you go" service where I can port my number and have at least an emergency service. $15/month for a damn nothing is a really  R I P  O F F, I could accept $5/month (although it is still a rip off) but 15 is really too much. This is showing how greedy are these companies.
Userlevel 7
Badge +4
Tiz wrote:

I will leave Canada for 5 month in a couple of months. I am trying to figure out if I can go for ...

I recommend you port to 7-11's SpeakOut prepaid plans.  They are the cheapest way to hold your number while you are away.

Note that porting out or porting to Koodo prepaid will mean you need to pay off your tab in full

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