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Huawei P20 Android 9 update


Just wondering why my phone still didnt recieve the Android 9 update? My girlfriend purchased the same phone about a month after I recieved mine, her phone is now updated to 9.0, however mine is still saying no updates?
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Best answer by Mats 8 January 2019, 20:08

Yeah, I ordered mine online during Cyber Monday sale. She bought hers within the last 2 weeks at a mobile shop. It wasn't at 9.0 when she bought it but it is now.
Your phone should be getting the update soon if she has the same phone from Koodo.. If you need it now, see if the instructions in the link below will get the update for you.

https://www.huaweicentral.com/how-to-update-to-android-9-0-pie-emui-9-0/

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She's with Koodo too?
Yeah, I ordered mine online during Cyber Monday sale. She bought hers within the last 2 weeks at a mobile shop. It wasn't at 9.0 when she bought it but it is now.
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SLow updates are a common thing with android, ad particularly with Koodo.

You can try to enter a non koodo sim to see if it can pull the update from another carrier
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Yeah, I ordered mine online during Cyber Monday sale. She bought hers within the last 2 weeks at a mobile shop. It wasn't at 9.0 when she bought it but it is now.
Your phone should be getting the update soon if she has the same phone from Koodo.. If you need it now, see if the instructions in the link below will get the update for you.

https://www.huaweicentral.com/how-to-update-to-android-9-0-pie-emui-9-0/
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It is a gradual rollout from Huawei globally. If your phone IMEI is in the batch, you would get it. If not you would have to wait. They mentioned somewhere the update would be sent out to devices within a month or so.
Wife and I have the P20. Both on Koodo. Her phone had the update mine does not. My phone was purchased shortly after launch from Koodo and hers was purchased black Friday at a kiosk. Checked the link provided above and it was not helpful. Guess I'm just waiting for my IMEI to be selected...
I initially hot the new update to download but when I went to install it mentioned an error.now it nowhere to be found
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I initially hot the new update to download but when I went to install it mentioned an error.now it nowhere to be found

Have you tried to go to Settings >> System >> Software update >> check for update? Normally the update is there.

I initially hot the new update to download but when I went to install it mentioned an error.now it nowhere to be foundHave you tried to go to Settings >> System >> Software update >> check for update? Normally the update is there.


It's no longer there. The message if I remember correctly is that it's an illegal version of the software and cannot be installed.
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It's no longer there. The message if I remember correctly is that it's an illegal version of the software and cannot be installed.


Was your P20 from Koodo? did you reinstall the firmware?


It's no longer there. The message if I remember correctly is that it's an illegal version of the software and cannot be installed.
Was your P20 from Koodo? did you reinstall the firmware?


It's actually a P20 Pro and my friend got the same phone same day and both with Koodo.
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It's no longer there. The message if I remember correctly is that it's an illegal version of the software and cannot be installed.Was your P20 from Koodo? did you reinstall the firmware?
It's actually a P20 Pro and my friend got the same phone same day and both with Koodo.


I would wait for the official update from Koodo/Huawei. At the end of this month, if you don't see anything, then it is time to contact Koodo/Huawei and ask.
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I would wait for the official update from Koodo/Huawei. At the end of this month, if you don't see anything, then it is time to contact Koodo/Huawei and ask.
The update was pushed out by Koodo on Dec 14 so he should have it by now. Not sure of a fix but he should have it.
https://community.koodomobile.com/articles-by-koodo-232899/software-update-schedule-7790542

I would wait for the official update from Koodo/Huawei. At the end of this month, if you don't see anything, then it is time to contact Koodo/Huawei and ask.The update was pushed out by Koodo on Dec 14 so he should have it by now. Not sure of a fix but he should have it.
https://community.koodomobile.com/articles-by-koodo-232899/software-update-schedule-7790542



It's just weird that i got it, then it deleted by it self.
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I would wait for the official update from Koodo/Huawei. At the end of this month, if you don't see anything, then it is time to contact Koodo/Huawei and ask.The update was pushed out by Koodo on Dec 14 so he should have it by now. Not sure of a fix but he should have it.
https://community.koodomobile.com/articles-by-koodo-232899/software-update-schedule-7790542


@Allan M Well, "should have" doesn't mean you would have.... I got a Huawei myself and the update was delayed by 15 days on my device. As I mentioned earlier, it is a gradual rollout. You could also see many delayed reports in the post.
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In general, I go by the philosophy that due to the difficult or next to impossible nature of rolling back an OS update, I would highly recommend not updating unless there is an issue you are trying to fix. If everything is working as it should and there is no must have feature you are trying to get, the risks are too high that an OS update might break something that already works well for you (ex. increased battery drain).

Just my 2 cents
The same thing happened to me as to Marvin. Update was available but when trying to install it the update gets deleted after stating that it is an unauthorized updated. I backed up my files first so the Huawei PC software updated first before I could do so. I had wondered if that was part of the reason but it doesn't sound like it now.

Phone purchased a few months ago during the black Friday sale. Thanks Dinh, I'll see what happens by end of January.
Same issue here. Both p20s purchased at the same time, one has the update and the other does not. Hopefully soon?
I had the same issue. I went to update, saw that 9.0 had already been downloaded but when I clicked "install" I got the same message saying it wasn't an authorized version. Keep retrying but no luck.
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I had the same issue. I went to update, saw that 9.0 had already been downloaded but when I clicked "install" I got the same message saying it wasn't an authorized version. Keep retrying but no luck.

I think there could be something with the update server. I would suggest you contact Koodo directly and ask the tech team to look into it.
Anyone else still waiting on EMUI 9 for their P20 Pro.?

This wait seems ridiculous.
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Anyone else still waiting on EMUI 9 for their P20 Pro.?

This wait seems ridiculous.

When buying android I personally never go in expecting an update. Any update is a bonus if you are lucky enough that it doesnt make your phone worse.
Hi, any update on this topic? Has anyone with the Huawei P20 pro received the EMUI 9 and Android Pie update from Koodo yet? I bought this phone on the weekend and it is only at Android 8.1.0 and cannot find the Android 9 update.

Thanks
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Hi, any update on this topic? Has anyone with the Huawei P20 pro received the EMUI 9 and Android Pie update from Koodo yet? I bought this phone on the weekend and it is only at Android 8.1.0 and cannot find the Android 9 update.

Thanks

Updating is risky

https://community.koodomobile.com/android-81490/p20-pro-gps-issues-after-upgrading-to-9-0-android-pie-7793227

https://community.koodomobile.com/android-81490/update-issues-7793226

https://community.koodomobile.com/android-81490/samsung-galaxy-a8-stuck-on-boot-7793356
Thanks for the quick response! I guess i'm just concerned that my phone might have a software defect since it's not showing the update as available? I only have 14 days to return the device, so I want to make sure there's nothing wrong with the phone.

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