I had my LG5 for repair. Now it came back - so far so good ...However, restoring it doesn't seem to work.
Background: Before I sent it away, I created a back-up (through the Settings app/LG Back UP, saved to Google Drive) and wiped the unit. This morning, when I wanted to bring the LG5 back into operation, I signed in with my google account and was asked if I wanted to set up as a new phone or restore from back-up. I chose the latter and picked the last LG5 back-up. And indeed, a bunch of apps got downloaded and updated (took ages), but app install was about all that was restored - not even the homescreen looks the same. Worst of all, I lost all account info (for all apps, for my 10 email accounts) and wifi passwords, etc ...(even though I had 'back-up data' enabled). It's like I have to get an entirely new phone going. What am doing wrong? This should be easier, no?
thanks for your help!