I can't get a hold of a real person by calling the customer service line while using a friends phone.
I cannot get to a service kiosk.
How can I activate my new SIM card? This experience is extremely frustrating, and makes me want to switch to another company.
Best answer by Dinh
I assumed you had a new inactivated SIM already. You could switch SIM in your selfserve https://www.koodomobile.com/help/koodo-sim-support
Another option if you don't have any phone line is to send message to their facebook (https://www.facebook.com/Koodo)