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How to activate LG G5 phone + LTE TRIO SIM card that came with the phone in mail?


I recently received my LG G5 from Koodo. However, I am having trouble activating the phone as well as the Sim card. The Sim card number couldn't be registered online through "Prepaid Sim Card Activation" page. Please help! Thanks!

4 replies

Userlevel 7
Are you getting an error message?
Chad Burr wrote:

Are you getting an error message?

For prepaid activation? yes
Userlevel 7
Badge +4
Chad Burr wrote:

Are you getting an error message?

You bought an a phone with a monthly plan.Not a prepaid one. We do not sell prepaid phones online. Did you look in the box when you received it? There was a very easy instruction letting you know what next steps were. 

Userlevel 7
Badge +4
Chad Burr wrote:

Are you getting an error message?

I see all is well for you now. 

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