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How long until I receive my new phone I ordered online?


I ordered my new phone online Thursday August 3rd and got an email right after saying that I will get a follow up email telling me that it has shipped and have a tracking number. It is now August 9th and I never got a follow up email with shipping details!!!! I checked my email and there is nothing in the spam folder.

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Userlevel 7
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You'd have to call the number for online orders to find out. They seem to not always send email updates when there's a backlog or something unfortunately.
I tried calling the number three times, I can never get through to anyone. Thank you though.

Userlevel 7
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Can you give us your order number Ashley? With Canada Post still in strike/lockout mode a lot of companies have turned to Purolator for shipping and we are now being told they are behind. So, it seems there is a delay but wanted to see if that was the issue with your case.
Bernard wrote:

Can you give us your order number Ashley? With Canada Post still in strike/lockout mode a lot of ...

HFO11848631
Userlevel 7
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Bernard wrote:

Can you give us your order number Ashley? With Canada Post still in strike/lockout mode a lot of ...

Phone was shipped today and should arrive in the next couple of days via Purolator. Ashley. You should also get an email about the tracking # today.
Bernard wrote:

Can you give us your order number Ashley? With Canada Post still in strike/lockout mode a lot of ...

ashley did you get your phone ? , just curious because wondering how long it will take for my order to each to me . 
Bernard wrote:

Can you give us your order number Ashley? With Canada Post still in strike/lockout mode a lot of ...

I wrote my question in this forum August 9th and when they heard my concern they shipped my phone the same day and I got it delivered August 10th.
Bernard wrote:

Can you give us your order number Ashley? With Canada Post still in strike/lockout mode a lot of ...

Ok ! Thank you ash
Bernard wrote:

Can you give us your order number Ashley? With Canada Post still in strike/lockout mode a lot of ...

No problem! I hope you get it quickly.
Userlevel 7
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Bernard wrote:

Can you give us your order number Ashley? With Canada Post still in strike/lockout mode a lot of ...

What's your order # Sauravr?
Bernard wrote:

Can you give us your order number Ashley? With Canada Post still in strike/lockout mode a lot of ...

HFO13021766
Bernard wrote:

Can you give us your order number Ashley? With Canada Post still in strike/lockout mode a lot of ...

Thank you :):)
Bernard wrote:

Can you give us your order number Ashley? With Canada Post still in strike/lockout mode a lot of ...

@ashley... hope so too 🙂 thank you Ashley
Bernard wrote:

Can you give us your order number Ashley? With Canada Post still in strike/lockout mode a lot of ...

Thank you@bernad
Bernard wrote:

Can you give us your order number Ashley? With Canada Post still in strike/lockout mode a lot of ...

Any update Bernard on what's happening with order. I'm sure I have been approved hopefully . credit check ! 🙂 can't wait for new phone
Userlevel 7
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Bernard wrote:

Can you give us your order number Ashley? With Canada Post still in strike/lockout mode a lot of ...

I have put out an ask to find out the status, I'm sure I will hear back very soon. Appreciate your patience. :-) 
Userlevel 7
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Ok, so it was shipped out by Purolator today. It's on its way.:-)
Thanks bernad 🙂 you are awsome !

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