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How long does it take a credit card payment to be reflected on your account?


I paid my bill yesterday buy credit card but my self serve account doesn't reflect. Any idea how long it takes?

5 replies

Userlevel 7
Badge +4
It could take a few business days, Kayla. I wouldn't worry just yet 🙂
Userlevel 3
Sophia wrote:

It could take a few business days, Kayla. I wouldn't worry just yet :)

I have never seen a credit card payment take a few business days...
Userlevel 7
Badge +4
Sophia wrote:

It could take a few business days, Kayla. I wouldn't worry just yet :)

Then you must not have been with Koodo long 😛
Userlevel 7
Badge +4
Sophia wrote:

It could take a few business days, Kayla. I wouldn't worry just yet :)

Usually, they receive the payment right away. That is my case... I think there's a difference between the moment they receive the payment and that the paymend is processed
Userlevel 7
Badge +4
Hi Kayla - is this for the number ending in 08? If so, we did receive a payment that was posted today. However, please note that there is still a past due balance outstanding (i.e. your payment didn't cover the full amount that was due.) 

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