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how do i view pictures sent by text


i have the samsung Ace and this has beed a problem for a wile i need an answer ASAP please

7 replies

Userlevel 6
Hi Aimee, Thanks for visiting the Koodo Community. Do you have Data Block on your account or have you turned off data from the settings? If either, I can help you out.
Erwin wrote:

Hi Aimee, Thanks for visiting the Koodo Community. Do you have Data Block on your account or h...

hi, I had a picture sent to me and realized my data was off the message that came instead of the picture said to go to koodomobile.com/bb but it says page not found. this happened last night, and i activated my data today, how do i view the picture?
Hey Aimee, Try Connecting to a Wifi Network around you and re-downloading the picture, if that doesnt work, I would go with Erwins comment above, If anything visit a Koodo Store! We would be Glad to help.
Userlevel 7
Badge +4
Asim Sayed wrote:

Hey Aimee, Try Connecting to a Wifi Network around you and re-downloading the picture, if that...

Picture messaging WILL NOT work through wifi. It requires a 3g data connection.
Userlevel 2
Asim Sayed wrote:

Hey Aimee, Try Connecting to a Wifi Network around you and re-downloading the picture, if that...

Hey Asim, we appreciate your efforts, but please keep in mind that MMS only works over an active mobile data connection. Wifi has not bearing on MMS pictures being downloaded to the phone. ________________________ If you see a good answer, give it a star.
Userlevel 1
Asim Sayed wrote:

Hey Aimee, Try Connecting to a Wifi Network around you and re-downloading the picture, if that...

If Plan includes unlimited SMS/MMS.
Hey there Aimee, You may need to review your APN settings. You can find the right numbers for Koodo online by searching Koodo APN in any search site. To access the APN menu, enter Settings -> More Settings -> Mobile Networks and APN should be in that menu.

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