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how do i view my usage most recent first ... koodo is giving me the oldest first and cannot change this


4 replies

Userlevel 7
Hi sunshinewine, Log into self serve. click on "View ussage" there you can see your current ussage. For all other usage, you will need to check your past bills and page 3 will show you
Userlevel 4
Mathieu wrote:

Hi sunshinewine, Log into self serve. click on "View ussage" there you can see your current ussa...

that's not what she asked.  She wants to see her current month's calls in reverse chronological order.
Userlevel 7
Badge +4
I don't think you can change this even if you call customer service because it's their system(I might be wrong)
You can try call and ask them (*611 from your phone).
If they can change it, it's great! If not, you can make a new post as an Idea 🙂

I just checked and yes, that they do show you most recent usage of the data and text first, but minutes usage shows you the oldest first.
Mayumi wrote:

I don't think you can change this even if you call customer service because it's their system(I m...

my minutes usage shows the oldest first... 
very frustrating because i have to go thru all the calls to get to the most recent

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