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How do I retrieve an unheard voice message from 2 weeks ago?


I have a Moto G phone on Koodo and received a voice message left for me Oct 14th. Unfortunately, I never listened to it. Now, I can't find it. It seems to have been deleted. Is there any way to retrieve that voice message?

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Userlevel 7
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Voicemail are automatically deleted after 10 days unless you specifically tell the system to keep them. Once deleted they are gone for good.
When I try to retrieve my vouce messages it goes directly to the voice mail set up... I've been set up for years.
Userlevel 7
Badge +4
Wendy Jane Slade wrote:

When I try to retrieve my vouce messages it goes directly to the voice mail set up... I've been s...

Koodo is switching to a new voicemail system. The first time you sign in you will need to set up your password.

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