Koodo Community

How do I fix My phones many issues?

I've got a nexus 4 phone and I have notice problems such as: Soft keys do not work, the text bar to bring up keyboard does not work, random input when texting, odd apps opening randomly, screen freezing. I've tried shutting it down, rebooting, lost everything in the process to fix this problem and some things fixed while others have not. Should I send it in or is there something I'm missing to fix this issue?

2 replies

Userlevel 1
Nexus all ways have problems is the software reset the phone should be under storge look for erase everything back contacts to Google then re program the phone should be butter
Userlevel 7
Badge +4
Try a factory reset on your phone (this will erase everything) If that doesn't solve it, here is the warranty info. http://help.koodomobile.com/getting-started-with-koodo/before-you-purchase/what-is-your-warranty-and-repair-policy