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How do I change my visa debit card number


I tried looking online so I don't have to pay the 5 dollar fee! Can't find!

42 replies

Userlevel 6
I don't know about any $5 fee. You should be able to switch your VISA debit card in payment options in self-serve. Probably easier to do it from a desktop computer than smartphone in my opinion.
Also, if you try to do it via self-serve, and it doesn't work, explain this to customer service and they won't charge you any fee to update your pre-authorized payments method.
Thank you!!! 🙂
Why cant I even log in to give my new debit card number???? 3days without phone service!!
Somebody help me plz!!
Userlevel 7
Badge +4
Duane Belcourt wrote:

Somebody help me plz!!

Postpaid or prepaid?
Did your self serve working before?
What error message do you get?

Can you start your own post using this link?
https://community.koodomobile.com/koodo/topics/new
Duane Belcourt wrote:

Somebody help me plz!!

I have no ph. service so I cant dial*611 or#123
Duane Belcourt wrote:

Somebody help me plz!!

Plz enter this debit card very simple the same $$55 plan
Userlevel 7
Badge +4
Duane Belcourt wrote:

Somebody help me plz!!

Ill stick on your other post.
https://community.koodomobile.com/koodo/topics/i-would-like-make-arrangements-to-pay-my-bill-on-the-...
Userlevel 7
Badge +4
Duane Belcourt wrote:

Somebody help me plz!!

This is public forum. I'll remove your number...
Duane Belcourt wrote:

Somebody help me plz!!

I don't care!! plz help me!!

Userlevel 7
Badge +4
Duane Belcourt wrote:

Somebody help me plz!!

Duane - I’m unable to pull up an account matching your name or email. Please send us a private message on Facebook or twitter, so that one of our reps can validate you as an account owner, and help sort things out for you.
Duane Belcourt wrote:

Somebody help me plz!!

Now you are telling me that I have a no account loser??
Duane Belcourt wrote:

Somebody help me plz!!

We are here lets do it here!!
Duane Belcourt wrote:

Somebody help me plz!!

I want every user to see my troubles you are  giving me!!
Userlevel 7
Badge +4
Duane Belcourt wrote:

Somebody help me plz!!

This is a public forum Duane, and we’re unable to request private account, or personal info. from you here. I didn’t say you don’t have an account, just that I can’t access it if you do, based on the limited info. I have to go by. Sorry for being a loser. I got a couple of couches, you can sleep on the love seat.
Userlevel 7
Badge +4
Duane Belcourt wrote:

Somebody help me plz!!

You can tell your trouble to whole world.   BUT, DONT PUT yout financial info.
Like I said, this IS a Public forum.

Send a PM here
https://www.facebook.com/Koodo
They will help you.
Duane Belcourt wrote:

Somebody help me plz!!

My name is not Steve in the first place!! it is Duane Belcourt!!
Duane Belcourt wrote:

Somebody help me plz!!

Now I just received a Homosexual offer from Ram Jam??
Userlevel 7
Badge +4
Duane Belcourt wrote:

Somebody help me plz!!

Duane,
I would try to follow the process and be polite. We are all human beings

Do you want everybody know your credit card number, your phone number and account?

If they have those information, they could take your money, and your business number and Koodo couldn't do anything.
Userlevel 7
Badge +4
Duane Belcourt wrote:

Somebody help me plz!!

I’m sorry Duane, was moving too fast. And it was actually a
.. In any case - shoot us a message, like I said, and we can try to get this sorted vs bickering.
Duane Belcourt wrote:

Somebody help me plz!!

Plz E-mail the process to get this done plz!! napees454@gmail.com
Userlevel 7
Badge +4
Duane Belcourt wrote:

Somebody help me plz!!

Send a PM 
https://www.facebook.com/Koodo
Duane Belcourt wrote:

Somebody help me plz!!

Nothing is happening???
Userlevel 7
Badge +4
Duane Belcourt wrote:

Somebody help me plz!!

Duane,
People have advised you to contact Koodo either through facebook https://www.facebook.com/Koodo or call 1 (866) 995-6636

From there, they will be able to look into your account. That is the process.
Duane Belcourt wrote:

Somebody help me plz!!

I'm sorry nothing is happening

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