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How do I change my plan?


store tell me to go on line...on line tell me to go to store...change my plan for more data 55$ plan??  I can not do it?

6 replies

Userlevel 7
Badge +4
Did you register for self serve?http://help.koodomobile.com/self-serve/registering/how-do-i-register-for-self-serve
yes

Heather Dukes wrote:

yes

I am having same problem no body will help or i cant get a hold of anybody now that i have checked
Userlevel 4
Heather Dukes wrote:

yes

Hi Deb! What happens when you try to change your rate plan on your Self Serve? Do you get an error message?

By the way, for future reference, you'll get more answers from the Community if you post your own question. 
Heather Dukes wrote:

yes

how do I change my data. I don't see any way on self serve
Userlevel 7
Badge +4
Heather Dukes wrote:

yes

If you want to change your plan, then log into self servr and change it.
If you just want to add Data,:
with SFD > you have option to purchace data after you reached your limit.
without SFD > you just need to pay overage rate if you went over your limit.for this month.

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