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How do I change my pin?


I'm trying to change my security pin on self-serve. I know my old pin.

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Userlevel 7
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Are you talking about your Voicemail Pin?

If so, just login to self serve and click reset voicemail password


Dennis wrote:

Are you talking about your Voicemail Pin?

If so, just login to self serve and click reset voicem...

I changed my phone number a few days ago, clicked on the Voicemail icon on my phone just today, but it's asking me to enter a "Pin". I have a 6 digit Koodo pin that I use for assistance via phone, so I entered that. Didn't work. I then went into my account online and reset the voicemail password, which defaults to my number. I can't change it to anything. It won't allow you to. Then, I clicked on Voicemail on my phone again, entered my number as the "Pin" but it says it's incorrect. Any thoughts?
Userlevel 7
Badge +4
Dennis wrote:

Are you talking about your Voicemail Pin?

If so, just login to self serve and click reset voicem...

https://community.koodomobile.com/koodo/topics/changed-my-number-tried-to-access-voicemail-but-says-...
Userlevel 5

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