Koodo Community

How do I change my pin?

  • 15 February 2017
  • 3 replies
  • 1462 views

I'm trying to change my security pin on self-serve. I know my old pin.

3 replies

Userlevel 7
Badge +4
Are you talking about your Voicemail Pin?

If so, just login to self serve and click reset voicemail password


Are you talking about your Voicemail Pin?

If so, just login to self serve and click reset voicem...
I changed my phone number a few days ago, clicked on the Voicemail icon on my phone just today, but it's asking me to enter a "Pin". I have a 6 digit Koodo pin that I use for assistance via phone, so I entered that. Didn't work. I then went into my account online and reset the voicemail password, which defaults to my number. I can't change it to anything. It won't allow you to. Then, I clicked on Voicemail on my phone again, entered my number as the "Pin" but it says it's incorrect. Any thoughts?
Userlevel 7
Badge +4
Are you talking about your Voicemail Pin?

If so, just login to self serve and click reset voicem...
https://community.koodomobile.com/koodo/topics/changed-my-number-tried-to-access-voicemail-but-says-...

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