Koodo Community

Community

Solved

How can I unlock my Samsung galaxy s4 in Hong Kong?


I want to unlock my phone! I am in Hong Kong....I already call Custom Service...they dont have Unlock service!

31 replies

Userlevel 7
If you're a Koodo customer, they can unlock.it for you. If you're not a customer, you'll need to contact a third party unlocking service like Cellunlocker.net or gsmliberty.com
But I want to use koodo unlock but I can't use the website of koodo to unlock why the heck is that problems?
Userlevel 7
Jamison D. Wong KC wrote:

But I want to use koodo unlock but I can't use the website of koodo to unlock why the heck is tha...

Are you still a Koodo customer?
Jamison D. Wong KC wrote:

But I want to use koodo unlock but I can't use the website of koodo to unlock why the heck is tha...

yea I am paying for monthly
Jamison D. Wong KC wrote:

But I want to use koodo unlock but I can't use the website of koodo to unlock why the heck is tha...

but I am not done for my phone payment....
Userlevel 7
Jamison D. Wong KC wrote:

But I want to use koodo unlock but I can't use the website of koodo to unlock why the heck is tha...

Have you paid late in the last three months?
Jamison D. Wong KC wrote:

But I want to use koodo unlock but I can't use the website of koodo to unlock why the heck is tha...

yup I am paid late in the last three months already from 4-12-2014 to now
Userlevel 7
Jamison D. Wong KC wrote:

But I want to use koodo unlock but I can't use the website of koodo to unlock why the heck is tha...

Have you been a customer for at least 90 days?
Userlevel 7
Jamison D. Wong KC wrote:

But I want to use koodo unlock but I can't use the website of koodo to unlock why the heck is tha...

You have to be a customer with no late payments in the last 90days for koodo to unlock your phone.
Jamison D. Wong KC wrote:

But I want to use koodo unlock but I can't use the website of koodo to unlock why the heck is tha...

and it said that Just a heads up! We're unable to retrieve an unlock code or programming instructions for your Koodo phone. Your account has not been charged an Unlock Fee. If you have questions, please call Customer Service at 1-866-99-KOODO (1-866-995-6636) or *611 from your Koodo phone. Is not work in HK LOL
Userlevel 7
Jamison D. Wong KC wrote:

But I want to use koodo unlock but I can't use the website of koodo to unlock why the heck is tha...

You can reach Customer Service at 647-788-4337. Hours of Operation Monday − Friday: 10am - 9pm Saturday: 9am - 7pm Sunday: 9am - 7pm
Jamison D. Wong KC wrote:

But I want to use koodo unlock but I can't use the website of koodo to unlock why the heck is tha...

what time is it there?= =
Userlevel 7
Jamison D. Wong KC wrote:

But I want to use koodo unlock but I can't use the website of koodo to unlock why the heck is tha...

9:22 eastern
Jamison D. Wong KC wrote:

But I want to use koodo unlock but I can't use the website of koodo to unlock why the heck is tha...

how can i use it?
Userlevel 7
Jamison D. Wong KC wrote:

But I want to use koodo unlock but I can't use the website of koodo to unlock why the heck is tha...

I suggest getting a calling card and finding a local phone. But you may find a cheaper price just using the websites I mentioned above. Koodo charges 35$ to your bill and it's instant.
Jamison D. Wong KC wrote:

But I want to use koodo unlock but I can't use the website of koodo to unlock why the heck is tha...

oh....I would like to use Koodo..... what number can I use? Can you give me the step?
Jamison D. Wong KC wrote:

But I want to use koodo unlock but I can't use the website of koodo to unlock why the heck is tha...

can you tell me?..
Userlevel 7
Jamison D. Wong KC wrote:

But I want to use koodo unlock but I can't use the website of koodo to unlock why the heck is tha...

I have given you the number for koodo above
Userlevel 7
Jamison D. Wong KC wrote:

But I want to use koodo unlock but I can't use the website of koodo to unlock why the heck is tha...

Call Koodo at 647-788-4337 Koodo will give you a special code to write down. On your S4 you'll remove the battery and Micro Sim and then insert the local carriers sim. Turn your phone back on Your phone will ask you for the network unlock code. Enter the code koodo gave you. If it doesn't work try again If it still doesn't work STOP! Call Koodo and verify the code. Entering the wrong code too many times will permanently lock your device.
Jamison D. Wong KC wrote:

But I want to use koodo unlock but I can't use the website of koodo to unlock why the heck is tha...

i mean wht number should i use to fix to personal speaking?
Userlevel 7
Jamison D. Wong KC wrote:

But I want to use koodo unlock but I can't use the website of koodo to unlock why the heck is tha...

I'm sorry, I don't understand what you're asking me.
Userlevel 7
Badge +4
Jamison D. Wong KC wrote:

But I want to use koodo unlock but I can't use the website of koodo to unlock why the heck is tha...

Like Chad said, Call Koodo at 647-788-4337 Then press 0 until you get to a customer service rep
Jamison D. Wong KC wrote:

But I want to use koodo unlock but I can't use the website of koodo to unlock why the heck is tha...

thanks Dennis and Chad...
Jamison D. Wong KC wrote:

But I want to use koodo unlock but I can't use the website of koodo to unlock why the heck is tha...

they said business time is 9:00 to 5 PM.... now isn't 9am?
Userlevel 7
Jamison D. Wong KC wrote:

But I want to use koodo unlock but I can't use the website of koodo to unlock why the heck is tha...

You're closest to the west coast so probably western time. It's 3hrs behind eastern

Reply