Will they unlock it. And do I have to contact customer service or can a kios help with the unlock?
Best answer by Timo Tuokkola
I don't think koodo stores can unlock phones, but you can definitely get it unlocked for free. Just send Koodo a message using Facebook messenger and include the imei number of the phone. (you can view this easily by dialing *#06# from the keypad. They'll get back to you with the unlock code, although it may take a day or two depending on exactly how busy they are. Once you get the code, just pop in a non-koodo sim card, enter the code and you're good to go.
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