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How can I match my credit card with my address, as this is not allowing me to pay with my credit card for pré authorized. payment.


Is there à way to correct this issue with my credit card. Maybe to reset my info?

2 replies

Userlevel 7
Badge +4
Is your credit card bill going to a different address than the address we have on file for you William?  If yes, I believe you would have to update your address with your credit card issuer. 
Userlevel 7
Badge +4
Just give your Credit card company a call to change your address to the same one you use on file with Koodo. Thats the only way you can use a credit card to make payments. OR if your credit card is the correct address that your currently living at, and Koodo has an old one, give Koodo a call to update your address to match the one on the credit card.

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