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How Can I Get This Fixed?


My phone is broken and I need to send it in to get repaired, however, getting to the closest store is rather difficult and inconvenient for me. Is there a way that I would be able to send my phone in to get the necessary fixing and how would I be able to go about that?

3 replies

Is your phone under warranty?
Userlevel 7
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If it's under warranty, call customer service, they can send out a delayed exchange mailer. once the repair centre gets your old phone, you will be sent a replacement phone, same model. This one will be yours to keep, you won't get the original phone back.
Userlevel 7
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Timo Tuokkola wrote:

If it's under warranty, call customer service, they can send out a delayed exchange mailer. once...

you can also get a priority exchange where the replacement phone is sent out first and you send the old phone back when you receive it, but for this option there is a $25 charge to cover priority shipping and processing.

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