For the passed 24 hours i have been unable to access my voicemail, any incoming calls and am also unable to outgoing calls. When I dial my voicemail it says the call is connected, but I cannot hear anything. On the rare occasion i may hear, what sounds like, garbled voices. My phone rings when i am receiving a phone call, but when i answer I cannot hear anything on the other end, even though it says the call is connected. When dialing outgoing calls, again, it says that it is connected, but I cannot hear ringing nor anyone on the other end. My husband has the same phone and is also with Koodo and is having the same problem. Any insight or suggestions? I have re-started my phone to no avail. PLEASE HELP!!!