Koodo Community


Hello my plan was 2 GB when I got ur services can you check why i have only 1GB

Please check

3 replies

Userlevel 7
Badge +4
Maybe it was a promotional rare for the fost year pr six months?
Userlevel 1
Must of been a 12 month bonus! Try calling and asking if they can add it back on for you
Userlevel 7
Badge +4
Hi Poonam - is this for phone number ending in 55? I see that this line was previously on a $55/2GB plan, and in early Sept. a plan change was completed in Self Serve, switching to the $40/1GB plan. I see that the account is under a different name. Perhaps they made this change?