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Hello guys, I have paid for my phone yet it does not work anymore


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Userlevel 7
Is this a prepaid phone?
Userlevel 7
Badge +4
Your monthly account is in good order Travis. It maybe your phone or SIM card. Are you getting any reception?
Well I signed up for a 2 year plan with zero down, signed up for self serve and it says I still have 3 days till I make my first payment. It was all working fine until now
Thank you, it shows I havr 2 bars but when I make a phone call it says unavailable
Userlevel 7
Badge +4
Travis Hill Oakville wrote:

Thank you, it shows I havr 2 bars but when I make a phone call it says unavailable

Can you try to pull the battery and the SIM card, then reassemble? Putting phone on airplane mode might also help. Try these options first if they don't work you may have to call our technical support group.
Travis Hill Oakville wrote:

Thank you, it shows I havr 2 bars but when I make a phone call it says unavailable

I just re booted it and everything is working perfect thanks alot

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