Koodo Community


Have a Notification Come Up Before Suspending Service For a Lost/Stolen Phone

Userlevel 7
Badge +4
When a customer has their phone Stolen/Lost and they are Suspending their service on Self Serve; have a notification popup to remind them to utilize Find My iPhone or Android Device Manager to try to locate their device prior to suspending their service as data is required for these services to work.

1 reply

Userlevel 7
Very good idea! 🙂