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had seasonal hold for 3 days but don't need it anymore


Hi, I've put my phone on seasonal hold only for 3 days so far, but my dad actually wants to use my phone while I'm away for the travel. Is it possible to reactivate my phone right away?

3 replies

Userlevel 7
Badge +4
Yes, I think you can reactivate it right away but you would have to call Koodo or send messages to their facebook/Twitter.
Userlevel 7
Badge +4
You just need to change your plan to a current in-market plan.

If you cant do this on self serve, your best bet would be to send Koodo a private message on facebook or twitter
Userlevel 4
Dennis wrote:

You just need to change your plan to a current in-market plan.

If you cant do this on self serve...

Hi Joon,

If you are a long time Customer and had a Good Plan, unfortunately you will lose it forever. Sometimes in-market plans could be beneficial if you changed your usage habits or need more data but in many cases it will be more costly.


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