Koodo Community

GS4 not receiving mms and only seinding a few

  • 28 September 2013
  • 2 replies

I have an unlocked Galaxy S4 which i got a few days ago. I was able to send and receive mms with my girlfriend who has an iPhone 5 running iOS7. Starting today, i have been unable to recieve mms and only a few of them i have sent out are seen by friends and family. I don't even get the message to download the image etc. Also, APN settings have been checked. Any help would be much appreciated 🙂 P.S. I know this is a common question so sorry in advance for being redundant

2 replies

Do you have data enabled? You need to have your cellular data turned on to send/receive mms, although it doesn't count towards your data usage.
Userlevel 7
Badge +4
If your making sure that data is enabled then call koodo tech support and run through the suggestions they will give you, it could always be on their end if everything is correct on yours. Before you call though try this - while the phone is on take out the battery and SIM Card for a minute or so then replace them and turn the phone back on and try it again.