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grand prime wont hold charge


charging problems grand prime

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Userlevel 7
How long have you had it? Does it say it's fully charged when you remove the charger?
Chad Burr wrote:

How long have you had it? Does it say it's fully charged when you remove the charger?

the phone is 7 months old.it says 100% charged
Userlevel 7
Chad Burr wrote:

How long have you had it? Does it say it's fully charged when you remove the charger?

How long is the charge lasting?
Chad Burr wrote:

How long have you had it? Does it say it's fully charged when you remove the charger?

when i use phone 1 call goes to 68%
Chad Burr wrote:

How long have you had it? Does it say it's fully charged when you remove the charger?

usually after 3 or 4 calls says charge phone
Userlevel 7
Badge +4
I suspect that the battery is done, but first, please try using a different charger to see if this gets you better results.

If not, I'd start a warranty claim as the phone is under a year old.

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