Koodo Community

got a replacement phone because my other one didnt work ( would not hold charge) now this new ohine i got in the mail says no sim card

2 replies

Userlevel 7
Badge +4
Usually you would put the SIM card from your old phone in the new.

If you no longer have it, you can get a new SIM at a Koodo point of sale, and update the information in Self Serve to attach the new SIM to your account.

Userlevel 7
You have to take the SIM from your old phone and put it in the new one. If it doesn't fit or something isn't working, you can get a new SIM from a Koodo retailer.