Koodo Community

Community

Solved

Got a call from a 1-866 number for Koodo. Called back can't get a real person as it's all automated.


Took my phone to a Koodo kiosk this week for a repair. Got a call this afternoon my phone was back & ready. Just got a call from a 1-866 number for Koodo but can't get a real person on the phone. It's all automated.

6 replies

Userlevel 6
Just mash 0 to eventually get to a rep heh 
Userlevel 7
Badge +4
Beth, whose name is the account under? We have a few Naughlers but I can't find a Beth or Elizabeth. :-) 
Bernard wrote:

Beth, whose name is the account under? We have a few Naughlers but I can't find a Beth or Elizabe...

Be under my husbands name But mine is listed as Mary Naugler 

The account is under my husbands name But on the account my name is listed as Mary
Userlevel 7
Badge +4
Beth Naugler wrote:

The account is under my husbands name But on the account my name is listed as Mary

Ok,I will need your husband's first name please.
Userlevel 7
If it said the phone is ready for pickup, then you should just be able to go to the Koodo location you sent it from and pick it up.

Reply