Koodo Community
Question

Going back to Koodo

  • 18 April 2019
  • 4 replies
  • 95 views

I'm trying to sign up with Koodo (returning customer). When I go to self serve it says my number is invalid. I want to keep my existing number. Suggestions ?

4 replies

Userlevel 7
Badge +4
You can sign up with any number and then port in your old one, would that work?
Userlevel 7
Badge +4
I need some more info.

Did you successfully sign up yet? Are you porting your number over?

Are you just logging into your old self serve?
Sorry, it was my mistake. The Google auto fill had the wrong number.
Userlevel 7
Badge +4
Sorry, it was my mistake. The Google auto fill had the wrong number.

Yup, That would indeed cause challenges! Thanks for sharing your solution and success.

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