Koodo Community

Giving phone away

  • 31 October 2020
  • 2 replies

Need to unlock my LG G5 so I can give it to my parents to replace their phone on a different network. 

2 replies

Userlevel 7
Badge +4

Log into self serve > mobile service > unlock phone > enter IMEI > then follow instructions

Userlevel 7
Badge +4

If your phone was purchased from a different carrier before Dec 1st 2017 you should contact the original carrier to unlock your phone. Every phone purchased in Canada after December 1st 2017 is already unlocked.