I'm in Canada and I started the software update this morning, over 2 hours ago. It downloaded just fine and began install, but now has been stuck on the Galaxy S7 Android screen (bootup screen) for 2 hours. I've done the reset twice (Power + Volume Down) and it does turn off but stays on this bootup screen. It's not in a loop, it's just sitting there. How long does this update take?! Or is it hooped and I need to take it in??