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Galaxy s7 home crash/freeze. What to do?

  • 16 February 2019
  • 1 reply
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My galaxy s7 phone crashed while using. First it froze , then it went black, now it’s stuck on the galaxy s7 screen you see during start up. I can’t find any help on a way to fix it. It won’t even turn off or completely power down. What do I do?
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Best answer by Dinh 16 February 2019, 03:09

hi,
I would try to hard reset the phone and see if it can help https://www.hardreset.info/devices/samsung/samsung-g935f-galaxy-s7-edge/hardreset/first-method/
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Userlevel 7
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hi,
I would try to hard reset the phone and see if it can help https://www.hardreset.info/devices/samsung/samsung-g935f-galaxy-s7-edge/hardreset/first-method/

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