We have identified an issue with Samsung’s latest software update for the Galaxy S6/S6 Edge that was released mid-September. The following software versions are affected:• S6 - G920W8VLU2BOH8
• S6 Edge - G925W8VLU2BOH8
Impacted customers were reporting a number of issues including dropped calls, missed calls, delays with incoming SMS/MMS messages and the loss of network connectivity
We are working with Samsung and believe the root cause has been identified. We are currently testing a fix and anticipate its release in the next several weeks. The fix will be made available as an over the air (OTA) SW update to all Samsung Galaxy S6 and S6 Edge devices.
In the meantime, we do not recommend re-flashing your device's modem firmware, as this may void the manufacturer’s warranty.
Keep an eye on this thread – we will be posting updates as they become available.