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Galaxy s2- android at top of phone, and loosing service


i have the samsung galaxy s2, Today an android guy appeared, just after i unlocked my phone on my break, at the top of the screen, it's telling me upload your sexiest pictures. Well i can't clear it. I've taken out the battery- the sim card, and restarted, nothing works. Then when i was at a fitness class, i couldn't get any service for about 10 minutes close to that building until left 10 min out. I had bars, but it said i could only make emergency calls. Now my bills been paid, it comes directly out of my account, what's wrong with my phone and how do i get rid of the green guy?
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Best answer by Khaleila 13 November 2014, 15:14

Hi Melissa, You may want to factory reset your phone but first things first you'll have to make sure you do a backup. Hope this helps. ________________________ If you see a good answer, give it a star.

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Hi Melissa, You may want to factory reset your phone but first things first you'll have to make sure you do a backup. Hope this helps. ________________________ If you see a good answer, give it a star.

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