Koodo Community



Galaxy Note II I only receive texts when I send texts

My phone rarely receives texts on its own and I must send a text usually to myself to get it to refresh and send me messages. I've been texting a huge amount in the past month but idk if that is relevant. It has also gotten much worse over the past week.

3 replies

Userlevel 7
It'd be a good idea to call Koodo tech support and ask them to clear your switch.
Userlevel 7
Badge +4
Try doing a battery and sim pull, while the phone is on take out the battery and SIM Card for a minute or so then replace them and try the phone again.
Userlevel 7
And if these options don't work, then try testing a new sim in the phone as it might get a better connection to the network thus allowing the voice network to work correctly. Hopefully you don't need a new sim but it's worth a shot!