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Free repair of Nexus 6P camera if screen cracked?


My Nexus 6P had a spec under the glass of the camera in the fall and it was repaired for free as this was a common issue. A couple months ago, I cracked the screen which has been a minor nuisance. Now, there is a spec again beneath the glass of the rear camera. I was wondering if this would still be a free repair, or would they decline because of the seemingly unrelated cracked screen?

4 replies

Userlevel 7
Badge +4
Hello Nick,

I'd say it will depend on how nice they are. If they only need to repair the camera and not the whole phone, I think it should be ok since they would give you the phone back with the screen cracked but the camera repaired.
Userlevel 7
Badge +4
Hi Nick, When did you purchase the device, it has a 1 year warranty so if your past that then they wouldn't cover the repair.
Shoot! Thought I bought it in May, but it was a year ago last week. Thanks you two!
Userlevel 7
Badge +4
Hey Nick, you can always try. I've got an iPhone replace at Apple when I was 1 month out of warranty. Sometime kind words may do the trick 😉

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