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forgot recovery answer

Hi I forgot my password. Tried to reset it but have forgotten the recovery answer too. What should I do?

3 replies

Userlevel 6
Well, your only choice is to email or call them. They need to very things before your account can be reset.
Sadly I think your only option is to call them or email them. Your recovery answer is to help verify who you are and protect your account. So calling them to go through some steps and verifying your account would be best.
Thank You guys! I appreciate your help. Just made the call and everything is fixed now.