Koodo Community

Community

Solved

For the Samsung Mega i just got... i got data for it but it wont work.. and i got it 2 days ago also


3 replies

Userlevel 7
Badge +4
Hi Edward,

What plan are you on currently? I have the Mega as well, and data works fine 🙂
Check under Connections - Wireless and networks - Mobile networks if Mobile data is switched on, and network mode to LTE/WCDMA/GSM auto connect 🙂
Userlevel 7
Badge +4
Also make sure Mobile Data is on. Menu > Settings > Connections > Data usage > Mobile Data... make sure the box is checked
Userlevel 7
Badge +4
While following Dennis' recommendation, also go into the Access Point Names section and make sure that you have your Koodo APN selected. Would also be good to check that your APN settings are correct. Even though you purchased your phone from Koodo, the settings could've been messed up for various reasons. You can find APN settings info here: http://mobilemasters.koodomobile.com/the-comprehensive-guide-for-bringing-your-unlocked-device-to-koodo/

Reply