Koodo Community

Expired phone number

  • 6 January 2016
  • 2 replies

My son lost his phone. We found it but it has deactivated due to not being topped up in 5 months. How do I get it going again?

2 replies

Userlevel 7
Badge +4
You would need to buy another prepaid SIM card. It's as easy as that!
Userlevel 7
Just to add in case: you'll have to activate the sim card as new through the activation process online and it won't be possible to have the same number he did before