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Error Message


I am getting the following error when I try to change plans. "An error has occurred. Please refresh the page or try again later". I am using Chrome from a desktop machine and Windows 10. Why ? How can I resolve this problem?

4 replies

Userlevel 7
Badge +4
Try clearing your browsers cache and history. Then try again. Or try a different browser. Sometimes this helps. Have you already changed your plan in the last 30 days or during your current billing cycle?
Chadwick wrote:

Try clearing your browsers cache and history. Then try again. Or try a different browser. Sometim...

Clearing done. Have not changed for for over a year
Chadwick wrote:

Try clearing your browsers cache and history. Then try again. Or try a different browser. Sometim...

Forgot to mention that have tried several different browsers-Chrome, Firefox, Edge, IE.
Userlevel 7
Badge +4
Brian, if Chadwick recco wouldn't help pls contact us via Facebook private messaging and we'll take a look at your account.

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