On Thursday Aug 25th I drove to the US from Canada and I was using my data on the way for my GPS app. I had decided to just receive the roaming charges because I was only intending to be there for a few hours. Once I got to the US I turned my data off. When I was ready to go back to Canada my phone had switched from Koodo to T-Mobile and I could not use the data because I was offline. So I texted 3ALL to Koodo to get 150MB of data but it did not work even though it said the roaming add on activated it later said there was an error. My phone (a Motorola Google phone) was useless and I had to use a different GPS system to get home. Yesterday I got an email that said I have been charged for the the add on even though it did't work. It expires Aug 29th at 12:01am and I am not even in the US. I only add it because it was an emergency and the add on was useless. Is there a way for me to have this charge removed from my bill or am I stuck with paying the fee?