I need to log into my account to change my address & email as well as desperately add call forwarding as I have do not have cell service at my new address. But I do not remember my login password and the email address the account is currently attached to no longer exists. I tried to set up my account under my new email, but it requires permission from the old email address (which I can't access). I can not access customer service by phone due to this promo thing going on. I need help!