Koodo Community
Question

Email address change


Wen I go to change my email address in my profile all it shows me is a light blue screen for my profile. What is going on????

2 replies

Userlevel 7
Badge +4
You should be seeing a screen like the one below. Try using a different broswer, clearning your cache, or using an incognito window.

Devil wrote:

Wen I go to change my email address in my profile all it shows me is a light blue screen for my profile. What is going on????


Can you post a picture of the screen you are seeing. Is your self serve working properly being trying to change the email? Usually seeing a light blue screen(and that's it) means you are trying to log into an old account.

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