Koodo Community

down grading plan

I am considering upgrading my plan as I have been asked to by the owner of a rescue that I am assistant of, the rescue is going to pay the upgrade difference as this would make me more available to them. I just want to make certain before I do that I can go down a notch or two if for some unforeseen reason I needed to. 

3 replies

Userlevel 3
You can. They let you change plans once a month. Just bear in mind that if you have a plan from the past they no longer offer you won't be able to go back to it.
Userlevel 7
Badge +4
You can go up or down a plan once per billing cycle.  Please note that you can only change your plan to something that is currently in the market.  If your current plan no longer exists, or will no longer exist in the future, you will not be able to get it back.  You would only be able to choose what is available
thank you