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Do you get the positive tab credit that you redeemed on a new phone back when you return it? (So I can use it towards a different phone)


I ordered the Samsung Galaxy S8+ last night on the Bright Friday (weekend) promotion. The Samsung Galaxy S8 (no +) is now on a better deal for Cyber Monday. In order to get this deal (as I would prefer to have the smaller S8 over the S8+ anyway), I paid off my negative tab (from ordering the S8+) and ordered the S8, planning on returning the S8+. Now I am wondering if I will get my positive tab credit back that I redeemed when ordering the S8+ when I return it so that I can use it towards paying off my new negative S8 tab. 

2 replies

Userlevel 7
Badge +4
Hello Susie,

Yes, you're account will be put as before the purchase.
Robert wrote:

Hello Susie,

Yes, you're account will be put as before the purchase.

Even my positive tab balance and good will credit? Thank you for the reply, Robert!

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