[b]My dilemma/question: I want to get a new phone & have cash to get a new phone. Can I buy a new phone WITHOUT first paying off my koodo tab, therefore keeping my promotional plan & their contribution ($50 for 1gb data, 1000 min and 15% tab contribution)? Or will koodo make me pay off my tab balance first before purchasing a new phone? (Meaning although I continue to pay $50 for plan, koodo would not be contributing $7.61/mth or $129 total, towards the tab balance). I would really love an answer so that I can decide where to go from here.
[b]Rant: (read if you would like, but not necessary to answer question). This entire thing is very confusing and I wish Koodo would keep customers better informed First the per-second billing disappeared without current customers being informed (went to upgrade plan and it was gone!), then 911 charge gets added to my bill and I receive a text a week AFTER it's already added on, and now the tabs are changed and no longer is Koodo contributing Wish they would do a better job of keeping long time customers informed of changes! It might not impact us right now, but it will when we upgrade.
Best answer by Chad Burr
You can absolutely buy a phone without paying off your tab or loosing your plan. You only have to pay off your tab if you wish to finance via a new tab or take advantage of the new plans.View original