[b]My dilemma/question: I want to get a new phone & have cash to get a new phone. Can I buy a new phone WITHOUT first paying off my koodo tab, therefore keeping my promotional plan & their contribution ($50 for 1gb data, 1000 min and 15% tab contribution)? Or will koodo make me pay off my tab balance first before purchasing a new phone? (Meaning although I continue to pay $50 for plan, koodo would not be contributing $7.61/mth or $129 total, towards the tab balance). I would really love an answer so that I can decide where to go from here.
[b]Rant: (read if you would like, but not necessary to answer question). This entire thing is very confusing and I wish Koodo would keep customers better informed First the per-second billing disappeared without current customers being informed (went to upgrade plan and it was gone!), then 911 charge gets added to my bill and I receive a text a week AFTER it's already added on, and now the tabs are changed and no longer is Koodo contributing Wish they would do a better job of keeping long time customers informed of changes! It might not impact us right now, but it will when we upgrade.
Best answer by Chad Burr