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Question

Disappearing email


The emails in my inbox disappear when the phone comes out of sleep mode. This only happens periodically. My phone is a Samsung Galaxy 7 and my service provider is EASTLINK. CA. I have reviewed all the settings and I cannot find the problem. Help!
John

4 replies

Userlevel 7
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I think you could try to fix the issue by following the link here https://www.techrepublic.com/article/pro-tip-keep-email-from-disappearing-on-your-android-device/
Userlevel 7
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Are you saying you have an Eastlink email or that you are using Eastlink as your cellphone service provider?
I have a Samsung Galaxy S7 phone using Koodo as my service provider and my email account is with Eastlink.ca
Userlevel 7
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Bankerboy wrote:

I have a Samsung Galaxy S7 phone using Koodo as my service provider and my email account is with Eastlink.ca


Did you try the POP vs IMAP that was posted above?

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